Upgrading Your Plan

Move to a higher plan for more QR codes, additional features, and team collaboration tools.

Why Upgrade?

Each plan tier includes more capabilities:

Feature Starter Pro Growth Max
Static QR Codes Unlimited Unlimited Unlimited Unlimited
Dynamic QR Codes 5 Unlimited Unlimited Unlimited
URL Shortener 5 shortlinks, unbranded Unlimited, branded Unlimited, branded Unlimited, branded
Link Hubs 1 Unlimited Unlimited Unlimited
Scan Tracking No Yes Yes Yes
Analytics History No 180 days 365 days 365 days
API Access No 1,000 calls/month 2,000 calls/month 10,000 calls/month
Team Members 1 5 Unlimited Unlimited
Workspaces (Locations) 1 1 25 Unlimited
Custom Domain No 1 3 10
Storage 100 MB 1 GB 5 GB 10 GB
Priority Support No Email Email Email and chat
Webhooks No No No Yes
Bulk Generation No No No Yes
SSO No No No Yes

The shortlink cap is the one most people miss. Starter includes 5 shortlinks total, not 5 per month, so if you are using the URL shortener regularly that limit usually arrives before any other one does.

How to Upgrade

Step 1: Go to Subscription Settings

  1. Click Subscription in the sidebar

Step 2: Choose Your Plan

Review the available plans and billing periods, then select the plan you want.

Step 3: Complete Payment

  1. Enter your payment details (or use existing card on file)
  2. Review the amount to be charged
  3. Click Subscribe to confirm

Step 4: Access New Features

Your new features are available immediately after payment:

  • Additional QR code slots
  • New menu options appear in sidebar
  • API access enabled (Pro, Growth, or Max)
  • Team features become available (Pro, Growth, or Max)

Upgrading from Free Trial

If you’re on a free trial:

  1. Go to Subscription settings
  2. Click Upgrade on your preferred plan
  3. Complete payment
  4. Your trial converts to a paid subscription
  5. No data is lost. All your QR codes stay in place

Prorated Billing

When upgrading mid-billing cycle:

  • You’re charged immediately for the difference
  • Credit is applied for unused time on your current plan
  • Your billing date stays the same

Example: If you upgrade from Starter ($1/month) to Pro ($5/month) halfway through your billing period:

  • Credit for remaining Starter time: ~$0.50
  • Pro cost for remaining period: ~$2.50
  • Amount charged: ~$2.00

Upgrading Team Plans

Upgrading adds more team seats:

Plan Team Seats
Free 1 (just you)
Starter 1 (just you)
Pro Up to 5
Growth Unlimited
Max Unlimited

After upgrading, go to Team settings to invite additional members.

After Upgrading

Once upgraded:

  1. Refresh the page if features don’t appear immediately
  2. Check your email for confirmation receipt
  3. Explore new features in the sidebar
  4. Invite team members if you upgraded to Pro, Growth, or Max

Troubleshooting

Payment failed

  • Verify your card details are correct
  • Make sure the payment method has sufficient funds
  • Try a different payment method
  • Contact your bank if issues persist

Features not appearing

  • Log out and log back in
  • Clear your browser cache
  • Contact support if issues persist

Wrong plan selected

If you accidentally upgraded to the wrong plan:

  1. Contact support within 24 hours
  2. We can adjust your subscription
  3. Refunds are processed for the difference

Next Steps