Accessing Profile Settings
- Click your profile at the bottom of the sidebar
- Select User Settings from the dropdown
- Or navigate directly to /dashboard/settings
Updating Your Display Name
Your display name appears in your profile and is visible to team members.
- Find the Name section
- Enter your new name in the field
- Click Save
Your name updates immediately across the platform.
Changing Your Email Address
Your email is used for signing in and receiving notifications.
To Change Your Email
- Find the Email section
- Enter your new email address
- Enter your current password to confirm
- Click Save
After Changing
- A verification email is sent to your new address
- Click the link to verify your new email
- Until verified, you can still sign in with your old email
- Once verified, use your new email to sign in
Note: If you lose access to your old email before verifying the new one, contact support.
Email Verification Status
Your current email verification status is shown next to your email:
- Verified (green): Your email is confirmed
- Unverified (yellow): You need to verify your email
If unverified, click Resend verification email to get a new verification link.
Language Preferences
SnapGlyph supports 5 languages for the interface.
Changing Your Language
- Find the Language section
- Select your preferred language from the dropdown
- The interface updates immediately
Supported Languages
- English
- Spanish (Español)
- French (Français)
- German (Deutsch)
- Italian (Italiano)
Your language preference is saved to your account and applies to the web application.
Note: The browser extension does not currently support multiple languages, although this may be added in the future.
Profile Information Summary
| Setting | Can Change | Verification Required |
|---|---|---|
| Display Name | Yes | No |
| Email Address | Yes | Yes (new email) |
| Language | Yes | No |
Troubleshooting
Can’t save name changes
- Ensure the name field isn’t empty
- Check for special characters that might not be allowed
- Try refreshing the page and attempting again
Email change not working
- Verify you entered your current password correctly
- Check that the new email isn’t already registered
- Ensure the new email format is valid
Verification email not arriving
- Check spam/junk folders
- Wait a few minutes and try resending
- Add noreply@app.snapglyph.com to your contacts
- Try a different email address if issues persist
Language not changing
- Refresh the page after selecting
- Clear your browser cache
- Try a different browser